Privacy Policy for Total by Wireless
Total by Wireless ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.
1. Information We Collect
We collect personal information that you provide when you use our services:
Personal Information: Includes name, email address, phone number, payment details, and address.
Payment Information: We work with third-party payment processors to securely handle payment card transactions.
Cookies and Analytics: We use cookies to enhance your user experience and for analytical purposes, helping us improve our services.
2. How We Use Your Information
We use the information we collect to:
Provide and process services, such as selling cell phone plans, smartphones, and home internet.
Communicate with you, including updates, promotions, or other service-related messages.
Improve our website and services by analyzing user behavior.
Comply with legal obligations and protect our rights.
3. Sharing Your Information
We may share your information with trusted third-party service providers:
Payment Processors: To securely handle payments (all data is encrypted).
Service Providers: For customer support and service management.
We do not share data with any other third parties except for the purposes mentioned above.
4. Data Retention and User Rights
We retain your data for up to 6 months to 1 year, depending on our need to fulfill the services. You may request access to your personal data or request deletion of your data at any time. For requests, contact us at [insert contact info].
5. Data Security
We implement encryption and secure servers to protect your data from unauthorized access. However, we do not offer two-factor authentication for user accounts at this time.
6. Children’s Privacy
We do not knowingly collect data from users under the age of 13. If you believe a child has provided us with personal information, please contact us, and we will take steps to remove the data.
7. Data Transfers
We do not transfer your data internationally and only operate within the U.S.
8. Updates to Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will update the "Effective Date" above. You are encouraged to review this policy periodically